Tuesday, October 16, 2018

I JUST WANT MY ESPRESSO; a first world problem

Last Wednesday my Nespresso machine said it needed descaled. I decided I could make a homemade solution, did some research, and then decided I better not. So I ordered some descaling solution and pods (because why not spend another $42 for free shipping) and was looking forward to having the machine up and running by the weekend.

Wednesday night the update said I'd have everything by Friday.

Friday came and went. No dice.

The GMac got "the croup" as Monkey calls it and with GMac getting "the croup" comes Urgent Care, ER, and hospital stays and basically no sleep for several days for Mom and Dad.  It's worse than having a new born in the house because you still have to go do everything else, like work and can't just lounge around all day catching cat naps when you can. Friday night/Saturday morning I didn't get to bed until 3 a.m. and Monday morning I was up for the day at 3:00 a.m.

Saturday morning the Laser Ship (described as the Uber of package delivery and literally named The Most Hated Company on the Internet) tracking said something along the lines of "package did not go out, will go out next business day."

Monday morning I emailed LaserShip and got a canned response that I'd get the package in a day or two.

Monday afternoon I chatted with Nespresso. They said if the package wasn't;t delivered by that evening (and it wasn't looking good), they'd resend it on Tuesday.

Monday came and went. No dice.

This morning, the website says the same thing as Friday so I send LaserShip another email and same exact canned "day or two" response so I chat with Nespresso again and they said they'd get it out today and it'd arrive on Thursday. 


This afternoon I check the LaserShip just to see whats up.  

The package is out for devilry. 

Say, what?

Two hours later, another email from LaserShip saying they received the request to intercept the package and stop delivery and would do if at all possible. 

And no espresso pods today. 

Turns out I can trick my machine into thinking it descaled so I DID have a full caff mocha at 7 p.m. with the expectation of being up with a sick kid tonight. 

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